Edward,
We work on a semester system. They pay for a certain number of lessons up
front. We do not teach them until they've paid. If they have outstanding
balances, we don't teach them until they pay up. They are allowed one
make-up lesson for any reason. After that, it's at the teacher's
descresion. If they are late, oh well. They bought that time period. It's
their problem if they are late. You are running a business. Be clear about
policies up front. Don't let people take advantage of you once. They will
do it again and again. If you mean business and follow through with
consequences, they'll learn.
Jean Marie
>From: Edward Norton <belcantist2003@y...>
>Reply-To: vocalist-temporary@yahoogroups.com
>To: vocalist-temporary@yahoogroups.com
>Subject: [vocalist] The First Generation Voice Student...Any Recipes Out
>There???!!!
>Date: Mon, 13 Jan 2003 19:16:56 -0800 (PST)
>
>
>Several colleagues have had issues with "first generation" students. One
>common thread is that they fail to show for or are VERY late in showing up
>for lessons. This can cause a "train-wreck" in a studio with lessons
>scheduled back-to-back.
>
>How do you get them to show up?
>
>How do you get them to phone in when they're going to miss or be late?
>
>How do you get them to pay for missed lessons without having the appearance
>of being a collection agent?
>
>How do you get them out of the "disease of the month club"??
>
>When it comes time to pay the bills, the absent student is a challenge to
>the bank account! Been there TOO many times!!
>
>Ed
>
>
>
>---------------------------------
>
>
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